We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • January 06, 2021

    On behalf of Mom's family, thank you for your service in honoring my mom. We truly appreciate that your kindness and knowledge helped us get thru a very sad time. - Andy Szabo

  • September 22, 2020

    Thank you for taking Dad into your care upon his passing away and for working with our family through his burial. Your kindness was appreciated. Finkenthal, Kulbarsh and Rachow families

  • February 19, 2020

    . . . I want to thank you again for making a difficult time easier to get through with your understanding and patience. I appreciate it, and my mother would have also. Howard

    Florence Zilbert
  • November 08, 2019

    Dear Frank, I and my family want to thank you for your availability, attention to detail, sensitivity, and guidance and kindness surrounding my mom's final arrangements. We are so glad that we found you, and thanks again for taking all the stress out of the mechanics of the process. I really appreciated your suggestion of the option of including family pictures in the casket; the driver was very professional , and Matt was a pleasure. This is obviously a calling for you, not just a business. It is rare in this day and age. So many thanks from our family to you. Best wishes, Jane Birnkrant

    Jane Birnkrant
  • September 10, 2019

    Thanks again for your patience, and for being the good "down home" alternative for the Jewish community for funeral services. G-d Bless. Sincerely, Joel Weiner

    Weiner family
  • April 18, 2019

    Thank you very much for meeting with (us) on such short notice. I very much appreciate everything you did to prepare for my mother's funeral. . . You were very courteous & professional and I would recommend Shapiro Funeral Services to anyone who lost a loved one. . . Douglas Miller and Family

    Douglas Miller family
  • February 23, 2018

    I want to thank you for your guidance, your kindness, your suggestions and the stalwart way you were there for me. . . I thank you and appreciate the fact you came on board the memorial society.

    June Kiner
  • October 11, 2017

    Thank you so much . . . my dad would be honored that you did this for us. (In response to our placement of a free flag bracket on her father's (Harold Arnold) headstone at Mount Olive Cemetery in Solon.

    Suzanne Freiberg
  • May 12, 2017

    Natalie & Frank - Thanks so much for your assistance with everything concerning my mom's arrangements. You made it very easy to deal with everything and to get things taken care of. We appreciate all you did and are very thankful. Thanks again, Dave Sureck

    Dave Sureck
  • May 07, 2017

    Thank you again, so much, for everything. What a difference working with you compared with Berkowitz! Working with you was a positive experience during a very sad time. It is so humbling to work with people who are warm and caring and personally involved at someone's worst time.

    Hadas Rudy
  • January 27, 2017

    My very heartfelt thanks to you for your kindness and time that you spent with us yesterday, and of course all that you & Francis did,,,taking care of my dad.

    Janet Newman
  • November 09, 2016

    I received the refund you mailed. You went above and beyond in this. Thank-you very much. We appreciate the personal attention you provided during this difficult time. Sheila

    Sheila Gabriel
  • June 10, 2016

    On behalf of the Herskovitz family, I would like to thank all of you for your dedication, care & sensitivity, as well as your hard work, in taking care of Jack Herskovitz' funeral arrangements & burial. We felt relieved and comforted in your capable hands during a very stressful time. Blessings to all of you, the Herskovitz family.

    Jack Herskovitz
  • March 16, 2016

    . . . Thank you for everything you did concerning my Dad (Albert Spero). I appreciated all your help and kindness. Again, Thank You. Sincerely, Calvin and Paula Norris

    Paula Norris
  • November 01, 2000

    Gentlemen: I write to praise. In a situation where I was not aware of funeral and burial custom, you helped greatly. I felt that the arrangements were accomplished with suggestions and comments which were most valuable in a difficult situation. There was easy communication. You have a friend in the legal community. Thank you for your courtesy. William T. Monroe, Esquire

    Edwin Fine
  • January 04, 2016

    After my dad, Syd Handlin, passed on Aug 14th, you picked up the body from the hospital for preparation prior to his flight to Spokane. I wanted to thank you for everything. It is very appreciated. Brad Handlin

    Handlin Family
  • November 09, 1995

    11/09/1995 Dear Natalie: I want to thank you for your kindness and consideration during this difficult time. Having so much of the burden assumed by you was certainly appreciated. Rest assured I will recommend your services as often as I can. Thank you again. Lawrence Kaye (son)

    Kliaman Family
  • November 07, 2014

    Natalie - We thank you so much for all your help and advice. We appreciate all you and Frank did for us. It was a very difficult time and you guided us through it all. Sincerely, Marcia & Joe Polevoi Barry Polevoi

    Polevoi Family
  • September 10, 2014

    Paul and I went out to the National Cemetery yesterday for Reuben's service and were moved and impressed by the dignity and beauty of the event. The setting is so beautifully peaceful and it was easy to imagine future generations of our family visiting him there. After the excitement of his many friends, colleagues and admirers who flooded the attendance of the theatre service our sons created...and the great outpouring of love and grief for my remarkable husband...the sense of peace and coming to rest at the cemetery was very right and welcome. Thanks so much for your suggestion and help in shepherding us through this difficult process. We are grateful to you. Dorothy Silver and family

    Dorothy Silver
  • September 16, 1994

    Gentlemen; Last week, a group of ladies came to your facilities in order to do a Tahara. This letter is to let you know how impressed we were with the sensitivity towards the deceased shown by the gentleman who assisted us. I, personally, have been doing Taharas for over twenty years, and have never encountered such gentleness. Thank you for caring. Sincerely, Eva Cohen Secretary

    Jewish Sacred Society of Cleveland
  • September 16, 2013

    Dear Ms. Shapiro - On behalf of the Bastoky family, let me express our gratitude to you and your staff for the compassion and solemnity shown to our mother and family. Sincerely, Larry Bastoky

    Bastoky family